Company Name: Shanghai Pengpai Intelligent Matchmaking Supply Chain Management Co., Ltd.
Email: service@elovirex.com

Last Updated: August 5, 2026

At Elovirex™, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, safeguard, and manage your information when you visit our website, purchase our products, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

To provide a smooth shopping experience and efficiently process your orders, we may collect different types of information.

Information You Provide

When you interact with Elovirex™, such as:

• Purchasing products
• Creating an account
• Signing up for updates
• Contacting customer service

we may collect information including:

• Full name
• Email address
• Shipping address
• Billing information
• Phone number
• Payment-related details

Information Collected Automatically

When you browse our website, certain information may be collected automatically, including:

• IP address
• Browser type and device information
• Website activity and browsing behavior
• Cookie and similar technology data

This information helps us improve website performance and provide a better shopping experience.

2. How We Use Your Information

The information we collect may be used for the following purposes:

Order Processing & Service Fulfillment

We use your information to:

• Process and complete purchases
• Confirm orders
• Arrange product delivery
• Provide shipment updates
• Handle customer requests

Website Improvement

We use collected information to:

• Improve website functionality
• Understand customer preferences
• Enhance product selections and shopping experiences

Communication

With your permission, we may use your contact information to send:

• Product updates
• Promotional information
• Special offers
• Customer service messages

Security Protection

We may use information to:

• Detect suspicious activities
• Prevent fraudulent transactions
• Protect our customers and website operations

3. Data Security & Protection

Protecting your personal information is a priority at Elovirex™.

We use appropriate security measures designed to protect your information, including:

🔒 Secure Payment Processing
Payment information is handled through trusted payment providers using encrypted transaction technology.

🛡️ Restricted Access
Personal information is only accessible to authorized personnel and service providers who need it to perform necessary business functions.

💳 Payment Information Protection
Elovirex™ does not store complete credit or debit card information on our own servers after payment processing.

4. Sharing of Information

Elovirex™ does not sell or rent your personal information to third parties.

We may share information only with trusted service providers that help us operate our business, such as:

• Payment processors
• Shipping providers
• Website hosting services
• Analytics providers
• Marketing partners

These partners only receive information necessary to provide their services and are expected to protect your information appropriately.

5. Advertising & Marketing Technologies

We may work with selected advertising partners that use cookies, pixels, or similar technologies to provide more relevant advertisements.

These partners may collect information about your interactions with our website and other online services.

Examples of advertising partners may include:

• Meta Platforms
• Google
• AppLovin

Each third-party provider manages collected information according to its own privacy practices.

You may manage advertising preferences through your browser settings or the privacy controls provided by these platforms.

6. Cookies Policy

Elovirex™ uses cookies and similar technologies to improve website functionality and personalize your experience.

Cookies help us:

✅ Keep items in your shopping cart
✅ Remember user preferences
✅ Analyze website performance
✅ Improve website features
✅ Provide more relevant content and advertising

You may adjust your browser settings to limit or disable cookies. Please note that some website features may not work properly if cookies are disabled.

7. Third-Party Websites

Our website may contain links to external websites or services.

These third-party websites operate independently and have their own privacy policies. Elovirex™ is not responsible for the privacy practices, content, or security of external websites.

We encourage you to review the privacy policies of any third-party websites you visit.

8. California Privacy Rights

For customers located in California, we comply with applicable privacy requirements.

California residents may have rights regarding their personal information, including:

• Requesting access to personal data
• Requesting correction of inaccurate information
• Requesting deletion of certain personal information
• Opting out of certain data sharing activities

To make a privacy request, please contact us using the information below.

9. Children’s Privacy

Elovirex™ does not knowingly collect personal information from children under the age of 13.

If you believe that a child has provided personal information through our website, please contact us immediately, and we will take appropriate steps to remove the information.

10. Data Breach Response

We take reasonable precautions to protect your information.

In the event of a security incident involving personal information, we will:

• Investigate the situation promptly
• Take appropriate corrective actions
• Provide required notifications according to applicable laws

11. Email Communication & CAN-SPAM Compliance

If you choose to receive marketing communications from Elovirex™, we may send emails regarding:

• New products
• Promotions
• Updates
• Special offers

We follow applicable email marketing regulations:

✔ We provide clear sender information
✔ Promotional emails are properly identified
✔ You may unsubscribe at any time
✔ Opt-out requests are processed promptly

You can unsubscribe by following the instructions included in our emails.

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements.

Any updates will be posted on this page with the revised effective date.

We encourage you to review this policy periodically.

13. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact us:

Email:
service@elovirex.com

Company Name:
Shanghai Pengpai Intelligent Matchmaking Supply Chain Management Co., Ltd.

Thank you for trusting Elovirex™.
We are committed to protecting your privacy while providing a safe, reliable, and enjoyable shopping experience.